Your Privacy at Manchester Scale-Up Solutions

When you get in touch with Manchester Scale-Up Solutions – maybe through our website form, an email to [email protected], or a call to +44 161 946 0345 – we collect some basic details. This usually includes your name, company name, email address, phone number, and a bit about your IT startup. If you become a client, we'll collect more details related to our work together, like business financials or project specifics. We only collect what we actually need to help you grow your business.

We use your information to do a few things. Mostly, it's to get back to you about your queries, provide our consulting services, manage your account, and send you important updates about our work together. Sometimes we might use it to improve our services or let you know about new ways we can help your IT startup, but we won't bombard you with loads of marketing guff. We always use your data to help you, or to make our own operations smoother and more effective.

Simply put, we don't sell your personal data to anyone. We might share it with trusted third-party services that help us run our business, like our website hosting provider or accounting software, but only when it's absolutely necessary and they are bound to keep it safe. If the law says we have to share it, we will, but we'll always be transparent with you where we can. We treat your business like our own, so keeping your data safe is a priority.

We keep your personal information secure. This means using strong passwords, secure servers (most of which are based right here in the UK or EU), and making sure only the right people on our team can access it. We store your data for as long as we need it to provide our services, manage our business, or meet legal obligations. When we don't need it anymore, we get rid of it properly.

You've got rights when it comes to your personal data. You can ask to see what information we hold about you, ask us to correct anything that's wrong, or even ask us to delete it in some cases. If you want to do any of these things, just drop an email to [email protected]. We'll do our best to help you out quickly and without fuss.

Like most websites, ours uses small files called 'cookies'. These help our site work properly and give us basic information about how people are using it. For example, they might remember your preferences or tell us which pages are most popular. You can usually turn cookies off in your browser settings if you don't fancy them, but some parts of our site might not work as well then.

We might update this Privacy Policy from time to time. If we make any big changes, we'll put a notice on our website or let you know directly if we have your contact details. The date at the top of this page will always show when it was last updated. Keep an eye on it if you're keen.

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us. You can reach us at [email protected] or give us a ring on +44 161 946 0345. Our address is 101 Barbirolli Square, Manchester M2 3BD, UK.